Privacy Policy
WHO WE ARE
MasterTeam Ltd respects your privacy and is committed to protecting your personal data. This privacy policy aims to give you information on how MasterTeam Ltd collects and processes your personal data through your use of this website, including any data you may provide through this website.
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:
Full name of legal entity: MasterTeam Ltd
Email address: gaffa@masterteamff.com
Postal address: 1 Beechlands Avenue, Chester, United Kingdom, CH3 5ER
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data – includes first name, maiden name, last name, username or similar identifier and date of birth
Contact Data – includes email address and telephone number.
Financial Data – includes bank account and payment card details.
Transaction Data – includes details about payments from and to you and other details of products and services you have purchased from us.
Technical Data – includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes – your username and password, purchases or orders made by you, preferences, feedback and survey responses.
Usage Data – includes information about how you use our website, products and services.
Marketing and Communications Data – includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We use different methods to collect data from and about you including through:
Direct interactions – You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you create an account on our website, apply for or subscribe to our services, enter a competition, promotion or survey or give us feedback or contact us.
Automated technologies or interactions – As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the core services of MasterTeam Limited in respect of your personal MasterTeam account, including:
- registering you as a new user
- to process purchases and deliver Services including managing payments and collecting money owed to us
- to manage our relationship with you including notifying you of changes to the website or any Services
- enable you to participate in a prize draw, competition or complete a survey
- to administer and protect our business and this website including troubleshooting, data analysis and system testing
- To deliver content and advertisements to you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
DATA SECURITY
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
HOW LONG WE RETAIN YOUR DATA
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
In the event that you do not use the website for a period of two years then we will treat the account as expired and your personal data may be deleted.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You also have the right to ask us not to continue to process your personal data for marketing purposes.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for legal purposes.
MasterTeam Limited
17th June 2020